Assistance Services

We take good care of your customers.

Making travelers feel secure involves more than just protecting their travel investment. It's also about making sure they're well taken care of when they're away from the security of home. Allianz Global Assistance is there to provide that comprehensive assistance to travelers anytime, anywhere.

When your customers' personal healthcare insurance doesn't cover medical mishaps (including evacuations), especially while travelling internationally, our Global Medical Assistance gives them access to a network of more than 400,000 pre-screened health service providers in 242 countries and territories. We'll even pre-authorize hospital admissions to limit out-of-pocket expenses and guarantee payments. That way, your customers won't have any added stress when they're ill or injured.

Our assistance services cover the gamut of travel, medical and transportation services, including medical evacuation, prescription replacement, emergency legal referral, repatriation and if necessary, return of remains. We'll even do emergency interpretation for travelers.

When your customers' travel turns chaotic, Allianz Global Assistance can provide a sense of calm when they need it most.