General

The purpose of this document (“Terms of Use”) is to define the conditions under which AGA, Inc. and/or its affiliated companies, including without limitation Jefferson Insurance Company, AGA Interactive Company and AGA Service Company d/b/a Allianz Global Assistance (collectively, “we/us/our”), make our Internet websites (each individually, a “Website” and collectively, “Websites”) and any and all of the content and materials available thereon (collectively, the “Content”) available to users (“you/your”) and the conditions under which such users may have access to and use such Website(s) and Content.  Please read these Terms of Use carefully before using our Websites or Content.

Your access to and use of any of our Websites or Content is expressly conditioned on your acceptance of these Terms of Use.  By accessing and using any of our Websites or Content, you represent and agree that you have read and fully understand these Terms of Use.  If you do not agree with or fully understand any part of the Terms of Use, you are prohibited from using our Websites and Content.

We reserve the right to modify these Terms of Use at any time and without prior notice to you. Continued use of any of our Websites and Content by you will constitute your acceptance of any revisions to the Terms of Use.  You will be bound by any such modifications.  As such, please check these Terms of Use regularly.

Use of Content

Our Websites and the Content are available only for your non-commercial, private, personal use.  You may not use the Content in any other way for any other purpose.  Our publication of Content or granting access to any of our Websites does not represent, either explicitly or implicitly, any provision of services or products by us, nor does it represent any promise to you that such Content and Website access will be available to you now or in the future or that you qualify to receive any of our products or services.  We are entitled to modify, reduce, remove or otherwise terminate any of our Websites, or any portion thereof including any or all of the services and Content offered thereon, at any time without prior notice to you.

Privacy and Security

For information about our privacy and security practices, including our practices for data security, please see our Privacy Policy.

Intellectual Property

Except as otherwise indicated, our Websites and Content, and all rights thereto, are the property of AGA, Inc. and/or our affiliated companies and are protected under U.S. copyright, trade secret, trademark and patent law as well as international treaty provisions, with all rights reserved.  The marks of AGA, Inc. and/or our affiliated companies include, without limitation, the marks Allianz Global Assistance?, Allianz Travel Insurance?, the names of the various products and services described on any of our Websites or Content, and all associated logos.

Except as authorized herein or with our prior written approval, you are prohibited from copying, modifying, displaying, distributing, transmitting, transferring, redelivering, publishing, selling, marketing, renting, leasing, licensing or sublicensing, creating derivative works, or otherwise using or making available to any third party/parties any of our Websites or any of the Content for any purpose.  Systematic retrieval of data from any of our Websites or the Content thereon to create or compile, directly or indirectly, a collection, compilation, database or directory, unless with our express written permission, is prohibited.  You agree that you will not, directly or indirectly, reverse engineer, decompile, reproduce or otherwise attempt to derive source code, trade secrets, or other intellectual property from any information, material, or technology included on any of our Websites or in the Content.  Any attempt to do so is a violation of our rights, and if you breach this restriction, you may be subject to prosecution and damages.

Submissions to Us

Other than your personally identifiable information, any information, ideas, questions, comments, proposals or materials that you submit to us, such as for marketing, advertising, promotions, contests, products, services, devices, processes, trademarks, logos, artwork, music, photos, or videos (“Submissions”), via electronic transmission or otherwise, will be considered non-confidential and non-proprietary.  By submitting any Submissions, you grant to us a perpetual, irrevocable, world-wide, royalty-free right and license to use, modify, publish, disclose, or exploit the Submission at our sole discretion.

Disclaimer of Warranty

YOUR USE OF OUR WEBSITES AND ANY OF THE CONTENT, INCLUDING BUT NOT LIMITED TO GRAPHICS, TEXT AND HYPERLINKS OR REFERENCES TO OTHER WEBSITES, IS AT YOUR SOLE RISK. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE HEREBY DISCLAIM ALL WARRANTIES IN CONNECTION WITH OUR WEBSITES AND THE CONTENT. OUR WEBSITES AND ALL CONTENT IS PROVIDED "AS IS", “AS AVAILABLE” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. FURTHER, WE DO NOT MAKE ANY OTHER REPRESENTATIONS OR WARRANTIES THAT OUR WEBSITES OR CONTENT WILL MEET YOUR REQUIREMENTS, BE UNINTERRUPTED OR FREE FROM ERRORS, THAT ANY ERRORS WILL BE CORRECTED, OR THAT THE WEBSITE OR CONTENT WILL BE FREE FROM MALICIOUS SOFTWARE, VIRUSES OR OTHER HARMFUL COMPONENTS. FURTHER, WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR RESULTS OF THE USE OF THE WEBSITES OR ANY OF THE CONTENT, NOR THE ADEQUACY, ACCURACY OR COMPLETENESS OF THE WEBSITES OR ANY CONTENT OR ANY OF THE INFORMATION, PRODUCTS OR SERVICES PROVIDED THROUGH THE WEBSITE OR CONTENT, AND WE EXPRESSLY DISCLAIM ANY LIABILITY FOR ANY ERRORS OR OMISSIONS. NO ORAL OR WRITTEN INFORMATION GIVEN BY ANY PARTY SHALL CREATE ANY SUCH WARRANTIES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO THE ABOVE EXCLUSION AND LIMITATIONS MAY NOT APPLY TO YOU.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, WE EXPRESSLY DISCLAIM, AND YOU AGREE NOT TO HOLD US RESPONSIBLE FOR, ANY LOSSES, DAMAGES, INJURIES, CLAIMS OR OTHER LIABILITY OF ANY KIND, WHETHER IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR IN ANY WAY CONNECTED WITH YOUR ACCESSING OR USING OR INABILITY TO ACCESS OR USE ALL OR ANY PART OF ANY OF OUR WEBSITES OR ANY OF THE CONTENT, OR YOUR RELIANCE ON SUCH WEBSITE AND/OR CONTENT, OR ANY FAILURE OF PERFORMANCE, ERROR, INTERRUPTION, DEFECT, DELAY IN TRANSMISSION, COMPUTER VIRUSES OR OTHER HARMFUL COMPONENTS OR CONTENT, OR LINE OR SYSTEM FAILURE ASSOCIATED WITH SUCH WEBSITE AND/OR CONTENT, REGARDLESS OF OUR NEGLIGENCE AND/OR KNOWLEDGE THEREOF.  THE LAW IN CERTAIN STATES MAY NOT ALLOW THE DISCLAIMER OR EXCLUSION OF ANY OR ALL OF SUCH LIABILITY, AND AS SUCH, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU; HOWEVER, IN ANY EVENT, THE ABOVE PARTIES’ LIABILITY TO YOU FOR ANY AND ALL LOSSES, DAMAGES, INJURIES AND CLAIMS OF ANY KIND, WHETHER IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, WILL NOT EXCEED FIFTY DOLLARS ($50.00).

Third Party Websites

Our Websites may provide links to non-affiliated third party websites.  Be aware when visiting such websites that we are not responsible for and make no representations regarding the content, privacy policies and practices (security or otherwise) regarding these or any other third party websites.  You should read the policies of the websites you visit to understand their policies for the collection and treatment of data.

Insurance, Underwriting, and Administration

Our insurance products are available only to U.S. residents and are underwritten by one of the following, depending on your state of residency:

Jefferson Insurance Company
2805 North Parham Road
Richmond, VA 23294

or

BCS Insurance Company
2 Mid America Plaza
Suite 200
Oakbrook Terrace, IL 60181

AGA Service Company is the licensed producer and administrator of Allianz Travel Insurance branded insurance products available to U.S. residents.  We are doing business in Utah as Allianz Global Assistance Insurance Agency.  We are doing business in California as Allianz Global Assistance Insurance Agency with the license number 0B01400.  

Terms, conditions, and exclusions apply to all of our insurance policies.  Specific benefits and levels of coverage vary depending on the policy purchased.  For a complete description of the benefits and levels of coverage, carefully review the terms and conditions of your policy.  For more information, please visit our website at http://www.allianzassistance.com.

We only make our insurance products and services available to qualified U.S. residents.  We in no way imply that such insurance products and services are available to non-U.S. residents or to residents of jurisdictions in which we are not licensed to do business, or that we are soliciting business in any way from such jurisdiction(s).  By submitting an application to us for any of our insurance products, electronically or otherwise, you are representing and warranting to us that you are a U.S. resident residing in a jurisdiction in which we are licensed to do business.

Miscellaneous

These Terms of Use is written and provided in English, and any provided translation will be governed by the English version.  These Terms of Use will be governed by and construed in accordance with the laws of the Commonwealth of Virginia without giving effect to its conflicts of laws principles.  You agree that any legal action, suit or proceeding brought by it in any way arising out of these Terms of Use or the use of any of our Websites must be brought solely and exclusively in the courts of Henrico County, Virginia.  Further, you irrevocably submit to the sole and exclusive personal jurisdiction of such courts and the Commonwealth of Virginia, generally and unconditionally, with respect to any action, suit or proceeding brought with respect to these Terms of Use or any of our Websites.

In the event that any clause or provision of these Terms of Use is held by any court of competent jurisdiction to be invalid, illegal or unenforceable, you agree that any such provision(s) shall be deemed modified to the minimum extent necessary to render such provision valid, legal and enforceable where possible, and where not possible, then any such provision(s) shall be severed from the remainder of these Terms of Use, and the invalidity of such provision(s) will not affect any other provision of these Terms of Use.

The headings used herein are for convenience only and will be given no effect in the construction of interpretation of these Terms of Use.

Effective date

These Terms of Use were last revised on, and are effective as of, February 1, 2012.

© 2012 AGA Service Company. No use or reproduction of any content appearing herein is authorized without the express written permission of AGA Service Company. All rights reserved.

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